Monks' Support & Holiday Availability for 2018

Before all of us get busy with planning and executions of email marketing strategies in 2018, we would love to share our availability and support information showcasing those days of the year when we shall not be available or partially available. We aim to delight you with our services and you can plan your Email Design & Coding requirements in advance, avoiding last minute rush orders.

You shall get the information on when we are working, partially working, and off completely. We have just changed the way we work, not the way we help.

Choose your timezone to see during which hours we will be there to help you!!

Regular Days Support

Our team is available to support you from
Sunday 09:00 PM EST** To Saturday 07:30 AM EST
Any queries from Saturday 07:31 AM EST to Sunday 08:55 PM EST will be answered after Sunday 09:00 PM EST.

Order Acceptance

We will accept all urgent orders from
Sunday 07:00 PM EST To Friday 11:00 PM EST
From Friday 11:31 PM EST to Saturday 06:55 PM EST, we will only accept 48 and 72 hrs jobs for email coding while 4, 5 and 6 days job for Design & Coding.

Working & non-working hours during Holidays

  • Dhuleti

    2 Mar, 2018 Friday

    Availability

    Not available for answering queries (Thursday 07:30 AM EST to Friday 09:00 PM EST)

    Order Acceptance

    Accepting 48 Hrs and 72 hrs Jobs only during following period:

    EST

    Thursday - 01 Mar 2018 07:30 AM
    To
    Friday - 02 Mar 2018 09:00 PM

    *For US/CAN in PST, you can place any urgent orders using 48 hrs job and we will aim to get it delivered to you on Monday before CST 9:00 AM

    *For Australia, you can place any urgent orders using 48 hrs job on Saturday with comments and we will aim to get it delivered to you on Monday End of the day.

  • Diwali

    6 Nov, 2018 - 8 Nov, 2018 Tuesday - Thursday

    Availability

    Not available from 6th Nov, 2018 to 8th Nov, 2018. Only team of few Monks will be there to help you in case there is anything urgent.

    Not available to answer any queries (Tuesday 07:30 AM EST to Thursday 09:00 PM EST)

    Order Acceptance

    Accepting non urgent Jobs only during following period:

    EST

    Tuesday - 06 Nov 2018 03:30 AM
    To
    Thursday - 08 Nov 2018 09:00 PM

    *Some of our Monks will be working during these holiday to support you for your urgent needs. They will be few, so we will plan out our best to help you on getting your files back

  • Christmas

    25 Dec, 2018 - 1st Jan, 2019 Monday - Tuesday

    Availability

    Not available from 25th Dec 2018 to 1st Jan 2019. Only team of few Monks will be there to help you in case if there is anything urgent.

    Order Acceptance

    Accepting non urgent Jobs only during following period:

    EST

    Sunday - 23 Dec 2018 09:00 PM
    To
    Tuesday - 01 Jan 2019 09:00 PM

    *Only few of our Monks will be working during these holiday to support you for your urgent needs. So we will plan our best to help you on getting your files back

**Daylight saving is not taken into consideration

Note: In case you have urgent orders during any of the holiday please drop us an email on hello@emailmonks.net and one of the monks will get in touch with you as soon as possible.

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