Monks' Support & Holiday Availability for 2018

Before all of us get busy with planning and executions of email marketing strategies in 2018, we would love to share our availability and support information showcasing those days of the year when we shall not be available or partially available. We aim to delight you with our services and you can plan your Email Design & Coding requirements in advance, avoiding last minute rush orders.

You shall get the information on when we are working, partially working, and off completely. We have just changed the way we work, not the way we help.

Choose your timezone to see during which hours we will be there to help you!!

Regular Days Support

Our team is available to support you from
Monday 02:00 AM UTC** To Saturday 12:30 PM UTC
Any queries from Saturday 12:31 PM UTC to Monday 01:55 AM UTC will be answered after Monday 02:00 AM UTC.

Order Acceptance

We will accept all urgent orders from
Monday 12:00 AM UTC To Saturday 04:00 AM UTC
From Saturday 04:31 AM UTC to Saturday 11:55 PM UTC, we will only accept 48 and 72 hrs jobs for email coding while 4, 5 and 6 days job for Design & Coding.

Working & non-working hours during Holidays

  • Dhuleti

    2 Mar, 2018 Friday

    Availability

    Not available for answering queries (Thursday 12:30 PM UTC to Saturday 02:00 AM UTC)

    Order Acceptance

    Accepting 48 Hrs and 72 hrs Jobs only during following period:

    UTC

    Thursday - 01 Mar 2018 12:30 PM
    To
    Saturday - 03 Mar 2018 02:00 AM

    *For US/CAN in PST, you can place any urgent orders using 48 hrs job and we will aim to get it delivered to you on Monday before CST 9:00 AM

    *For Australia, you can place any urgent orders using 48 hrs job on Saturday with comments and we will aim to get it delivered to you on Monday End of the day.

  • Diwali

    7 Nov, 2018 - 8 Nov, 2018 Wednesday - Thursday

    Availability

    Not available from 7th Nov 2017 to 9th Nov 2017. Only team of few Monks will be there to help you in case there is anything urgent.

    Not available to answer any queries (Tuesday 12:30 PM UTC to Friday 02:00 AM UTC)

    Order Acceptance

    Accepting non urgent Jobs only during following period:

    UTC

    Tuesday - 06 Nov 2018 08:30 AM
    To
    Friday - 09 Nov 2018 02:00 AM

    *Some of our Monks will be working during these holiday to support you for your urgent needs. They will be few, so we will plan out our best to help you on getting your files back

  • Christmas

    25 Dec, 2018 - 1st Jan, 2019 Monday - Tuesday

    Availability

    Not available from 25th Dec 2018 to 1st Jan 2019. Only team of few Monks will be there to help you in case if there is anything urgent.

    Order Acceptance

    Accepting non urgent Jobs only during following period:

    UTC

    Monday - 24 Dec 2018 02:00 AM
    To
    Wednesday - 02 Jan 2019 02:00 AM

    *Only few of our Monks will be working during these holiday to support you for your urgent needs. So we will plan our best to help you on getting your files back

**Daylight saving is not taken into consideration

Note: In case you have urgent orders during any of the holiday please drop us an email on hello@emailmonks.net and one of the monks will get in touch with you as soon as possible.

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